Frequently Asked Questions

Welcome to our Plumbing and Heating FAQ resource page. At Huntley Plumbing Inc, we believe in helping clients make informed decisions about their homes and businesses. Our goal is to not only solve your plumbing and heating problems but also to educate and empower you with the knowledge to prevent issues before they arise.

Below are answers to some of the most frequently asked questions from homeowners and business owners throughout Ottawa, Nepean, and neighboring communities. If you don’t find the answer you’re looking for, feel free to contact us directly or request a quote.

FAQ

What plumbing services do you offer in Ottawa?

We offer a comprehensive range of plumbing services designed to meet both residential and commercial needs. These include:

Residential Plumbing for home fixture repairs, pipe replacements, and installations
Commercial Plumbing for retail, office, and multi-unit buildings
Plumbing Repairs for leaks, clogs, water pressure issues, and more
Drain Services such as camera inspections, snaking, and hydro-jetting
Emergency Plumbing for burst pipes, flooded basements, and urgent issues

All services are handled by licensed professionals familiar with Ottawa’s infrastructure and climate.

What areas does Huntley Plumbing serve?

Our team proudly serves the Greater Ottawa area, also known as the National Capital Region. Key service areas include:

Ottawa (downtown and surrounding neighborhoods)
Nepean
Gatineau
Munster

Visit our Service Areas page to view more details about coverage and community-specific services.

How can I prevent frozen pipes in the winter?

In Ottawa, frozen pipes are a common winter plumbing emergency. Prevention tips include:

Insulating pipes in crawlspaces and exterior walls
Keeping your home heated to at least 15°C
Opening cabinet doors to allow warm air to circulate around pipes
Shutting off and draining outdoor faucets before the first freeze

If your pipes do freeze, avoid using open flame to thaw them. Instead, call our emergency hotline for safe and efficient help.

Do you offer boiler and furnace repair?

Yes, we specialize in both boiler services and furnace repair. Our team handles diagnostics, part replacements, and complete heating system overhauls. Whether you’re in a new condo or a century-old home, we work with a range of heating systems common to the Ottawa area.

What’s the best way to schedule a plumbing appointment?

Scheduling with Huntley Plumbing is easy:

Call us at (613) 828-0905 during business hours (Mon–Fri, 6 AM – 6 PM)
Use the form on our Contact Page
Email us at mhuntley1221@rogers.com

We respond quickly to all inquiries and can often offer same-day or next-day service.

Are your technicians licensed and insured?

Absolutely. All of our plumbers and heating technicians are licensed under the Ontario College of Trades and are fully insured. We adhere to the Ontario Building Code and best practices for health and safety.

Our team’s qualifications are an essential part of what sets us apart. Learn more about our background and leadership on our About Us page.

Do you offer eco-friendly heating and plumbing options?

Yes! Huntley Plumbing is committed to sustainability. We install:

Radiant floor heating systems for energy-efficient comfort
Low-flow fixtures and water-saving appliances
Boilers and water heaters with high-efficiency ratings

President Matthew Huntley is an Uponor-certified radiant installer and leads our eco-conscious initiatives.

Where can I see examples of your work?

Check out our project gallery for real-world examples of plumbing system upgrades, radiant heating installations, and boiler repairs across Ottawa. Each project showcases our commitment to quality, safety, and modern plumbing solutions.

What do customers say about Huntley Plumbing?

We take pride in customer satisfaction. Visit our testimonials page to read reviews from homeowners, contractors, and property managers throughout the Ottawa area.

Still have questions? Browse our blog for expert tips and insights or contact us directly to speak with a licensed technician.

Our Core Values

Transparency

We believe in honest communication, clear pricing, and complete accountability. Our clients receive detailed updates throughout every project, ensuring trust and confidence in our services.

Quality

Excellence is at the core of everything we do. From premium materials to skilled craftsmanship, we guarantee superior results that enhance durability and safety.

Professionalism

With years of industry experience, our team upholds the highest standards of conduct, reliability, and expertise, delivering outstanding service with a commitment to customer satisfaction.

Book now!

We’ll Handle Everything
For You